Refund Policy

At Central Construction Group LTD, customer satisfaction is important to us. This Refund Policy explains how refunds are handled for our services.

Deposits

Deposits are generally non-refundable once materials have been ordered, scheduled, or work has commenced.

Cancellations Before Work Starts

If a project is cancelled before any materials are purchased or work begins, a partial or full refund may be considered at our discretion.

Completed Work

Due to the nature of construction and installation services, refunds are not normally provided for completed work. However, we will review and resolve any genuine workmanship concerns fairly.

Delays & Changes

Refunds will not be issued for delays caused by weather conditions, supplier delays, customer-requested changes, or circumstances outside our control.

Damaged or Incorrect Materials

If incorrect or damaged materials are supplied by us, we will work to replace or resolve the issue as quickly as possible.

Contact Us

For refund-related enquiries, please contact our team directly through our website or business contact details.